Monday, October 24, 2011

Web Marketing Models for Your Business

Web Marketing Models for Your Business

Author: Gary Davies

Web Marketing came as a natural phenomenon that coincided with the popular use of the internet for various purposes that, until now, continues to evolve and traverse almost all, if not all, aspects of life.

International commerce and trade used to be a monopolised domain of the mighty multinational companies as it involved physical movement of products and equipment entailing trans-ocean set up or employment of administrative and operational human resources.  It unambiguously required a lot of financial resources to implement such an enterprise.

Web Marketing effectively empowers even those with limited financial resources to do multinational business.  There are e-commerce sites that cater even to one-time single-product selling for a small percentage of the proceeds.  To protect its interests, such a site requires the seller to register or sign up with the site to insure business transaction integrity.  The e-commerce site handles the transaction as its service offer including the changing of hands of both product and payment, ensuring collection of its percentage before the net proceeds are received by the seller.

The seller may also opt to create his own website, conducting web-based business in his own way, with his own products, parallel to the modus used by large-scale manufacturing corporations (which are mostly China-based).  This model does not command optimum profits as there are still costs for inventory maintenance and management.

A growing optional model used by small-scale (or even micro-scale) entrepreneurs with a little knowledge of web development or has easy access to web development services is 'drop shipping'.  This modus does not involve keeping inventory in stock but access the products from manufacturers or wholesalers instead.  The reseller/retailer advertises or posts his products on his website or an e-commerce website, incorporating computation or projection of shipping costs to his retail price offer.  He then takes orders from customers and in turn orders them in bulk from the manufacturer or wholesaler (for discounts) who 'drop ships' the product directly to the buyer or end-user without disclosing the shipper\'s or company address, effectively implying that the product was shipped by the reseller/retailer.  This ensures optimum profits as there are almost no overhead costs.

Large corporations also use web marketing in many forms.  The primary purpose for which it is used is similar to that of the small entrepreneur – maximising profits by minimising costs and speeding up the process of concluding business.  One of the techniques used by companies is web social media.  It effectively speeds up promotion and marketing of its products and services to the farthest reach the internet can.  The rate and volume of business concluded through the facility are only limited by the web design concept and the capability, experience and skills of the personnel handling the web marketing arm.

Have you identified the web marketing model that perfectly suits your business operation?

Article Source: http://www.articlesbase.com/web-design-articles/web-marketing-models-for-your-business-5334690.html

About the Author

Want to take advantage of the worlds biggest store - The Internet?

Get your business online today - Web Marketing Melbourne
Professional, Great Looking and High Rankings Websites - http://www.melbournewebmarketers.com.au is the first port of call.

Thursday, October 20, 2011

«Petit ou grand, avec le Web, le monde vous est ouvert»

Je reproduit un article pupblié sur www.lanouvelle.net suite à une conférence que j'ai donné à la chambre de commerce de Victoriaville


«Petit ou grand, avec le Web, le monde vous est ouvert»

Publié le 18 Octobre 2011

Claude Thibodeau


«Internet peut aider les PME. Internet a redéfini la façon de faire des affaires, mais une stratégie définie, un plan d’action doit supporter un site Internet. Petit ou grand, avec le Web, le monde vous est ouvert.» Ces propos viennent d’André Goyette, associé, technologies de l’information et de la communication (TIC) à la Banque de développement du Canada (BDC). Spécialisé en TIC depuis plus de 30 ans, M. Goyette prenait la parole à la Place 4213 de Victoriaville, mardi midi, devant 70 personnes invitées par la Chambre de commerce et d’industrie des Bois-Francs et de l’Érable (CCIBFE) à un dîner-conférence tenu à l’occasion de la Semaine de la PME.
Sujets : 
BDC , Fonds , GoogleTIC , Canada , Québec
Le représentant de la BDC, d’entrée de jeu, a indiqué que le Canada accusait un important retard concernant la productivité. «Ça se dégrade. Parmi les facteurs qui expliquent la situation, le nombre disproportionné de petites entreprises et le fait que les entreprises investissent beaucoup moins en équipements et en TIC. Il existe un lien entre le taux d’investissement en TIC et le faible niveau de productivité», a expliqué le conférencier.
Voilà notamment, a-t-il dit, ce qui explique pourquoi la BDC vient d’annoncer la création d’un Fonds de 200 M $ sous forme de prêts pour aider les entrepreneurs à s’équiper en technologies de l’information et de la communication. «Nous voulons favoriser les investissements dans les TIC, soutenir les entreprises canadiennes, assurer un service de consultation pour aider les entreprises. Parce que, selon un sondage, les entrepreneurs demandent à 64% qu'on les aide pour leur présence sur le Web», a fait savoir M. Goyette.
Le même sondage révèle que 75% des entrepreneurs considèrent les TIC comme étant importantes ou très importantes pour favoriser l'innovation en entreprise. Et 49% d'entre eux ont dit prévoir investir dans les TIC. «Il y a de l'espoir, il y a une intention des entrepreneurs», a signalé le spécialiste.
Mais, a-t-il insisté plus d'une fois, une stratégie Web s'impose pour les entreprises. «Il le faut pour soutenir le site Web. Internet a beaucoup évolué tout en faisant évoluer la société. Internet a changé la manière dont les entreprises s'affichent. Aujourd'hui, a dit André Goyette, les entreprises doivent s'arranger pour que les clients puissent les trouver.»
Et «s'arranger pour se faire voir» requiert, selon lui, une stratégie pour optimiser les moteurs de recherche. «On perd 85% de chance de se faire voir si on ne figure pas dans la première page d'un moteur de recherche comme Google, par exemple, a-t-il soutenu. Un site Web, c'est une place d'affaires à gérer. Et pour ce faire, il existe des outils. Je suis étonné de voir qu'un grand nombre de sites de PME ne sont pas gérés, ne font pas l'objet d'une gestion active. Ce n'est pas étonnant alors qu'ils n'aient pas de retour sur leurs investissements.»
André Goyette note qu'Internet peut aider les entreprises à réduire certains coûts, comme le service à la clientèle. Internet a redéfini la façon de faire des affaires, mais une stratégie, un plan d'action s'impose. «Sinon, le site ne demeure qu'une brochure électronique perdue dans le cyberespace», a-t-il fait remarquer.
L'expert en la matière a exposé à l'auditoire différents cas d'entreprises qui ont connu une croissance grâce à Internet. «Mais l'optimisation des moteurs de recherche constitue un art, une science, une discipline qui s'effectue en mode continu, a-t-il observé. Il vaut mieux confier la tâche à un spécialiste. Un site Web doit être aussi mis à jour fréquemment.»
Les médias sociaux
Le conférencier n'a pas manqué aussi d'insister sur l'importance des réseaux sociaux, les Facebook, Twitter et compagnie.
«Ils s'y brassent des affaires considérables. On en est au tout début. C'est le moment d'agir. N'ignorez plus les médias sociaux», a-t-il lancé.
«C'est à la portée de tous, a-t-il poursuivi. On peut gagner si on le fait comme il faut. Il est possible de réduire les coûts et d'augmenter les affaires avec une bonne stratégie Web.»
D'où l'importance d'engager d'abord l'architecte avant le constructeur, a-t-il imagé. «Les projets Web exigent une approche multidisciplinaire, un travail d'équipe», a-t-il précisé.
Son organisation, la BDC, propose, a-t-il dit, des services de consultation, d'accompagnement et un carrefour techno au www.bdc.ca/carrefourtechno où il est notamment possible d'obtenir en ligne des évaluations de sites Web et des TIC.

Friday, January 21, 2011

10 Tactics for a more successful 2011

I am reproducing an interesting article I found on BDC.ca
http://www.bdc.ca/en/advice_centre/articles/Pages/10_tips_to_meet_success_in_2011.aspx

Enjoy the reading...


If you’ve ever made a New Year’s resolution that lasted all of one day, you know making positive life changes is tough. For time-pressed entrepreneurs, the challenge of making changes in their business can be equally or even more daunting.


Financial Post columnist Rick Spence has referred to the problem as “entrepreneur inertia” — the tendency of business owners to not follow through on good ideas. Consultants are all too familiar with the phenomenon: they spend long hours with entrepreneur clients fine-tuning a strategic or marketing plan only to find out a few months later that the document has sat on a shelf.

Whether entrepreneurs are any worse than your average mortal is a matter for debate. However, there is no doubt that one way to combat the problem is to start small and build momentum for bigger changes.

Here are 10 tactics you can do right away to set your company up for a more prosperous 2011.


1. Call your banker — Regardless of whether you’re in the market for a loan or not, it’s a good policy to keep in touch with your banker. Build trust and credibility by keeping your banker up to date on developments in the business including realistic short and long-term cash flow projections. That kind of transparency can make all the difference when your business hits a bump in the road and you need some leeway.

2. Develop a cash-flow planner — Using a software tool or a simple spreadsheet, take an hour and record your month-opening bank account balance and all anticipated cash inflows and outflows. Then, each day for 30 days, track your cash as it comes in and goes out. Once you’ve done it for a month, you’re on your way to developing a healthy habit. Your cash-flow planner will help you stay on top of problems and make adjustments, such as delaying discretionary payments.

3. Follow the ABCDs of improving your marketing — BDC marketing consultant Jennifer Galley says her top marketing tip for entrepreneurs is ABCD—Always Be Communicating your Difference. It’s a simple acronym, but critically important to marketing success. A company should consistently express the unique value of its offering as part of every marketing tactic. “In my consulting experience, many companies have a real challenge in understanding and expressing their ABCDs, no matter what industry they're in,” says Galley, who advises clients in Vancouver. “I have also consistently seen that those entrepreneurs who put the time and effort into doing it right generate significant market impact.” So, figure out what your company’s “secret sauce” is and then push it relentlessly.

4. Get started on a tech makeover — Many entrepreneurs find technology to be a costly and confusing pain in the neck. But information and communications technologies can be a key to more efficiency, growth and profits. So figure out how you can make better use of technology in your business by starting with an inventory of your current systems. Then, list problems and opportunities in line with your strategic plan. Before investing, make sure you get some guidance from an independent tech expert on your needs and take the time to request detailed proposals from a number of vendors.

5. Focus on your team — Your most valuable resource is your people and no one is too far down the line to provide meaningful input. One method is to focus your team on the biggest challenge you are facing each week. In your weekly staff meeting, ask everyone for their ideas on how to meet the challenge and what their contribution will be. Create a timeline and make the goals and responsibilities visible, for example on a flipchart in the staff room. Everyone will feel included and will remain focused on the company’s highest priorities.

6. Crown cash as king — Getting cash in the door faster is critical for your firm’s financial health. You should have a policy on payment terms and enforce it diligently on slow pokes. You can also consider rewarding fast-paying customers with a small discount. On the other hand, trusted suppliers can help your cash flow by extending payment terms. But it’s important to be the kind of customer you like to do business with. Protect your relationships with suppliers and your reputation by paying your bills on time.

7. Eliminate your worst customers — The customer is always right or so the old saw goes. In reality, smart entrepreneurs know that problem cases – the last-minute demanders, the constant complainers, the slow payers — often aren’t worth the expense and stress. Other customers may not fit into the segment you’re going after. If you can afford it, free them to patronize (or antagonize) another company and you will liberating yourself and your team up to improve service to your preferred customers while working on getting more just like them.

8. Bury your dead stock — Excess inventory is a drag on your cash. It may be painful, but it’s time to face up to facts and get aggressive in marking down and clearing the stuff out. You’ll feel better when it’s nothing but a memory and some cash in your bank account. Consider offering dead stock at a reduced price in combination with a purchase of a new product as a win-win for you and your customer.

9. Organize a sports day for your employees — There are many ways to encourage employee engagement. One fun idea is to organize a sports day where employees can build team spirit in a non-work environment. Make sure to get workers involved in organizing the event and offer a variety of activities to appeal to different interests and fitness levels including something light and relaxing for those who aren’t into sports. You can wrap things up with a shared meal.

10. Get clear for a new year — Many successful companies make business planning an annual activity. It gives management a chance to work on the business and to re-focus on strategies that deliver long-term growth. If you do not have a business or strategic plan then it is time to create one. Be clear on what your core business is and why customers will choose to buy from you.

Friday, January 7, 2011

Strategic planning: big gains for entrepreneurs

In my role as a Senior Manager Consulting for BDC I meet with many entrepreneurs every week. I am observing that many if not most do not have a formal  and documented strategic plan. They are managing their business by the seat of their pants, chasing business opportunities in all directions and going to one crisis to the next. This opportunistic approach to management is often causing them to make errors, poor choices in resources allocations, burning energy and cash as they go.

From time to time entrepreneurs should take a step back and take some time to work «on the business» not just «in the business», and reflect on their priorities, objectives and on the best way to achieve them.

Just as we make new year resolutions in our private lives, business owners would be well advised to take a litle bit of time to reflect on their businesses.

I am reproducing here after an article on the subject of Strategic Planning which I believe is ritht on.
Please contact me if you would like to discuss the subject in more details.


from BDC.ca
http://www.bdc.ca/EN/advice_centre/self_management/Pages/RelatedArticles.aspx?PATH=/EN/advice_centre/articles/Pages/strat_planning.aspx


As the economy heads into recovery, entrepreneurs should be gearing up for growth. That makes it an excellent time to put strategic planning at the top of the agenda.


"Strategic planning means looking at where you want your company to be in the next 3-to-5 years and determining what you need to do to get there," BDC Consulting manager Nyron Drepaul says. "Whether it's buying a competitor, increasing your capital or aiming for higher growth, you need the right strategies, structure, plans and controls in place to optimize the return on your investment."

A common misconception is that strategic planning is only for large companies. But the reality is that most businesses can greatly benefit from the exercise.

"If you're always busy putting out fires, you may feel you have no time for planning," Drepaul says. "But by developing big-picture strategies to guide your day-to-day operations and setting goals, you're no longer flying blind. A long-term plan simply increases your chances of success."

Another reason for entrepreneurs to make strategic planning a priority is that it reduces risk, particularly in periods of economic uncertainty. "As part of the process, you'll be assessing your current situation, resources, strengths and weaknesses, competitors and the business environment. This way, you will be better equipped to make decisions and therefore to minimize risk."


For Drepaul, strategic planning also helps entrepreneurs to shake things up a little. "It's a way to rekindle the entrepreneurial drive that got you started in the first place. For example, you may have started out with a dream of a $10-million business with stores all over the world. But along the way, you got distracted by daily challenges, lost sight of that dream and settled for less than your true potential."

"Strategic planning reignites that passion for what you're doing. If you have a real plan with goals, it's very rewarding to achieve each milestone. That sense of satisfaction builds the momentum you need to push even further."

Drepaul recommends entrepreneurs involve their employees in the strategic planning exercise, particularly in smaller companies. When employees contribute, they take ownership of the plan and help you reach your goals, he says. "This builds enthusiasm in your company and gets everybody on the same page." For example, entrepreneurs can ask employees to brainstorm about a company's strengths and weaknesses. After all, your staff knows your company inside out.

A crucial part of successful strategic planning is to ensure you seek an external, objective point of view. Most small businesses don't have the resources and expertise in-house to guide them through the strategic planning process. "A consultant can give you a fresh perspective on your business, help you envision the future you want and define your long-term goals," Drepaul says. "An expert can also ensure you follow a rigorous plan with clear timelines and assigned responsibilities.

"It's about getting you thinking differently about your company and bringing you closer to achieving your dreams."

At a glance

Strategic planning enables you to:

  • Envision your company's future over the next 3 to 5 years

  • Define your long-term goals

  • Assess your current environment, as well as strengths, weaknesses, opportunities and threats

  • Develop strategies and tactics to address any identified problems

  • Assign timelines and responsibilities to turn your plan into reality

  • Reduce the risk of doing business based on better decisions and achieve your company's potential

Monday, January 3, 2011

Your guide to better sales performance

Following is a copy of an article puplished on http://www.bdc.ca/ to which I collaborated.

Your guide to better sales performance

You’re half-way through the quarter and one of your sales representatives is not delivering. You want to correct the situation but you have nothing on paper setting out the person’s targets. Like many entrepreneurs, you may be making a common error —trying to run a business without a sales plan.


“You can’t manage results. You can only manage the activities that lead to those results,” says André Goyette, Senior Manager, BDC Consulting. “A sales plan is focused on how you’re going to specifically reach your sales goals, whether it’s by acquiring new business or by growing existing business.”

“A sales plan is a practical tool that you can use to proactively manage your sales team and document what is expected of them,” he says. “If it’s not written down, it’s not going to happen.”


Goyette provides these pointers to put together a winning sales plan:



•Make sure your plan is simple, concise and easily revised. Keep in mind that it’s a document you need to revisit on a regular basis in order to track ongoing performance.

•Stick to what is measurable, so that you can easily monitor progress, i.e. number of calls, prospects, account reviews, client referrals and leads.

•Along with company-wide sales strategy, be sure that every sales team member has an individual sales plan. Consider key factors such as the nature of the territory and sales representative experience. Adjust goals accordingly.

•Ask sales team members to devise their individual sales plans; this ensures that they are accountable for their commitments and helps them set realistic and attainable goals.

•Ensure each sales team member develops specific tactics; i.e. “I will hold 12 seminars in order to attract 136 potential clients.”

Or, “I will send 35 letters a month to existing clients to offer them our new product.”

•Ensure your sales people have “stretch” goals that challenge them personally and keep your business growing.

•The plan should have the right balance of “hunting”, which is acquiring new business, and “farming”, which is developing existing business with current clients. “Farming” can be a more cost-effective use of your sales team’s time because the client relationship has already been established.

•Don’t forget the skills development component of your plan. You should document what skills your sales people need to improve in order to bring your company more business. For example, a team member might need stronger presentation or negotiation skills. They can then seek out seminars or other learning opportunities to develop those skills.

•Take advantage of sales plan templates on the web to get you started.